In a comment to Niklas Angmyr’s post on the subject of learning, corporate learning and the article Making Corporate Learning work by Shlomo Ben-Hur and Nik Kenley, Niklas get one of the authors to comment, namely Nik Kenley, and a very interesting point is made:
Corporate learning has behavioral change as its main goal – not learning. The clinch is that the L&D departments across the globe DO have learning as its main goal – not behavioral change.
Why does this matter? It’s similar to leaving your car at the mechanic’s expecting a tune-up and getting it washed, because the mechanic didn’t have tune-up as her main goal but to get your car as good looking as possible. Not only will the car malfunction as before, but you’d probably still get charged for the washing you didn’t ask for.