I really do like the ideas in The New World Kirkpatrick Model but there are some things that are contradictory or just seem wrong. Most of us have seen the old 4 levels of yore; Level 1: Reaction, Level 2: Learning, Level 3: Behavior and Level 4: Results. What strikes me as odd is that they are not really grounded in today’s world of performance change, even though they’re called “The New World Kirkpatrick Model”.
Why? Most of Kirkpatrick’s critics look at that Level 2 heading and goes “Ah, it’s all just about training. Ignore and move on…”. I know that the method was developed with training measurement as its focus but it shouldn’t be that anymore and least of all when it’s called “New World”.