Most of us L&D professionals like to create structured learning programs to support the always existing informal work-based learning. But how do we incorporate various channels for these learning opportunities at the same time as we try to keep them work-based, peer-based or formal, i.e. grounded in the 70-20-10 framework?
When we’re moving away from the event-based learning structure, e.g. “let’s have the expert tell them what to do and let’s get done with it!”, and instead look at learning as a process, we see that we need both preparation and follow-up activities on each side of the main learning events. I write “events” in plural since these learning events could be spaced months apart but still; before and after each and every one of them you’ll need some priming and gluing to fuse the events together into a seamless learning journey, transforming the learning events to a learning process. With this in mind the question becomes, which kind of activities, i.e. learning opportunities, can we incorporate where for each learning event in the light of 70-20-10? I suggest looking at it in the following way:
The horizontal axis is the time layers and the vertical the 70-20-10 layers. This is actually just a reordering of the Multi-layer learning model previously covered but I think that adding a clear 70-20-10 axis to the mix, instead of just throwing activities into the mix haphazardly, adds some interesting perspective.
One can now easily spot the classic school lessons (the bottom two rows of the middle column) and the classic blended e-learning sandwich (row 2 from the bottom and all three columns). But what happens higher up towards the 20 and 70? Here’s where a learning event (or course or lesson) would start to look interesting! Just to be clear, I’m not saying we should just lift the blended learning upwards in the table – we should of course mix vertically as well for each of the steps!